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Privacy Policy

Last Updated: 1 August 2023

Welcome to GROOV Store ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your data.

1. Information We Collect:

a. Personal Information: When you visit or interact with our website, place orders, or engage in any other activities, we may collect personal information such as your name, email address, shipping address, billing information, and contact details.

b. Usage Information: We may collect information about how you use our website, including your browsing patterns, pages viewed, and interactions with the site. This information helps us improve our services and enhance your shopping experience.

c. Device and Log Information: We automatically collect information about the device you use to access our website, including your IP address, browser type, operating system, and referring URLs. We also gather data about your interactions with our website's features and content.

2. How We Use Your Information:

a. Order Fulfillment: We use your personal and billing information to process and fulfill your orders, send order confirmations, provide shipment tracking details, and handle customer service inquiries related to your purchases.

b. Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.

c. Website Improvement: We analyze usage and device information to enhance our website's functionality, optimize user experience, and improve our services.

3. Data Security:

We prioritize the security of your personal information and have implemented industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These partners are contractually obligated to maintain the confidentiality and security of your data.

5. Your Choices:

a. Access and Correction: You can access, update, or correct your personal information by logging into your account on our website. If you require assistance, please contact our customer support.

b. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the email or by contacting us directly.

6. Children's Privacy:

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected such information, we will promptly delete it.

7. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or by email.

8. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [email address].

By using our website, you agree to the terms of this Privacy Policy. Please read it carefully and review it periodically for any updates. Your continued use of our website constitutes your acceptance of these terms.

Thank you for choosing GROOV Store. Your privacy is important to us.

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